Where do I buy my Membership?
You can either buy your Membership online or from the Dreamland Membership Office (next to the Roller Disco) or ask any member of the Dreamland Crew! Alternatively please email email@example.com and one of our friendly Membership Relations team will be able to help
Can I buy membership just for The Octopus's Garden?
Unfortunately this membership type is no longer available. An annual Dreamland membership does give unlimited access to Teddy and Betty Land which is perfect for the younger funsters! Please see above for further details or contact firstname.lastname@example.org
Can I buy membership just for the Roller Disco?
Roller Disco membership is no longer available on it's own, but unlimited skating is now included as part of the annual Dreamland membership. Please see above for further details or contact email@example.com
I have bought my Membership online, when do I get my Membership Card(s)?
Now you have your Membership, you just need to bring your email confirmation with you the first time you come to the park. Head on over to the Membership Office and they will be able to fix you up with your Membership card(s).
Can I let my friends use my Membership?
No. The memberships are valid for the named person(s) only. Your photo will be taken and loaded onto our system when you pick up your card(s) so will be attached to your membership and checked every time you visit.
I have a Dreamland Membership, do I still have to pay for the rides now that the park is free to enter and pay to ride?
Because you are one of our exclusive members, all of the rides and roller skating are included.
Can I use my Membership discount on the wristbands?
Yes, Members receive a discount on the ride wristbands that we offer - Under 1.25m, over 1.25m, The Weekender, Ride and Dine and AAA (on the door only).
I'm disabled, can my carer get in for free?
Yes! You will still need to purchase a membership, but your carer can access the park for free. To qualify for the free carer pass, they will need to provide one of the documents listed on our accessibility/ disability page.
Can I sell my membership?
No. Dreamland annual memberships cannot be re-sold, exchanged or refunded. You won't want to anyway!
Can I add a child to my Membership package?
Yes you can! Additional children can only be added to family of 4 packages only. For full prices of child bolt-ons for annual memberships please see the prices listed above or ask the Membership team.
If you are puchasing a membership for a family of more than 4 people you will need to fill in the full details of all of the members online and we will automatically calculate the best package for you. You will also be able to specify the start date of your membership and also purchase a membership as a gift. Please note that a bolt on has to be under 18 and a member of the family unit.
If you have already got a Dreamland annual membership and would like to add an additional child to this then you will need to do this at the Dreamland Membership Office.
Am I able to add additional Bolt-ons to the Individual and Joint membership packages?
No. Additional children bolt-ons are only available for the family of 4 membership package and are only valid for under 18s.
Can I pay for my Membership on a monthly basis?
Afraid not! Annual Memberships must be paid for upfront, in one lump sum.
Does my Membership start from the moment I've bought it?
Yes! Your annual membership starts from the day of purchase. You can specify the start date when you purchase online.
I no longer need my membership, can I return this?
Dreamland memberships are non-refundable.
How long does my membership last for?
Your membership lasts for 12 months from the date of purchase. If you would like to check the expiry date of your membership please contact firstname.lastname@example.org with your name and membership number and they will be happy to help.
How do I renew my membership?
Please email email@example.com for details
Can I get into Dreamland without my Membership card?
Yes you can as the park is now free to enter. If you have park membership and wish to take advantage of the unlimited rides you will need your card to claim your ride wristband and you will need your card to access the Roller Disco.
How do I claim my wristband each time I come to Dreamland?
Head to a ticket point and once you have presented your membership card you will be given your wristband which will give you unlimited use of the rides for that day.
Do I need to collect a wristband each time I visit Dreamland?
If you have park membership, then yes you do. These wristbands are dated and only work on that date. You have to scan them as you enter each ride. You can collect these from the any ticket point.
Will I get all of my wristbands refunded if I decide to upgrade to a membership package whilst at the park?
If you have been in the park and decide on the day that you wish to become a member, Dreamland will enable you to upgrade your park wristbands to a membership. This is limited to the number of people on the membership - so if you have purchased 6 ride wristbands and wish to upgrade to a Family Membership for 3 people then you can upgrade to a membership using only 3 of those ride wristbands in exchange. Terms and conditions apply, please ask our lovely Membership Team.
Can I buy membership as a gift for someone else?
Yes you can! Just enter their details and you will get an email to forward onto them. They will then be able to print it off, bring it with them to the park and collect their Membership Card from the Dreamland Membership Office.
I have bought Gift membership online. What happens next?
You will be sent a confirmation email with an attached PDF. Please print out the PDF and give this to the person you have bought it for. On their first visit they need to come to the Membership Desk where one of our helpful membership team will take their picture and details and give them their official membership cards.
Can I get my Membership Card posted to me?
Afraid not! The reason you need to pick it up on your first day is so that we can take a photo of you to make sure if your card is stolen no one else can use it. Remember to bring your best smiles!
My Card has been lost/stolen! What do I do?
Don’t worry! We can sort it out for you! Please drop us an email to firstname.lastname@example.org and one of our lovely Membership Relations team will be able to stop your current card and get you a nice new one. Your photo is stored on our system so no naughty people will be able to sneak in with your card.
Do I need to book tickets for Dreamland events?
Yes, unless stated otherwise.
Do I get a discount on Dreamland ticketed events?
You will get a discount on participating events. We will make sure this is always stated clearly on our website. On many events you will also benefit from priority booking.
Do I get a discount in The Dreamland Shop and at all Food and Drink areas?
You get 10% off most lines in the Dreamland Shop and at the participating Food and Drink outlets.